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Staigent Technologies (USA HQ)

Staigent Technologies (China)

南京市栖霞区燕⼦矶街道河沿路408号⼩庄国际⼴场1号楼1004室

Office No. 1004, Building 1, Xiaozhuang International Plaza, No. 408, Heyan Road, Yanziji Street, Qixia District, Nanjing.

Staigent Technologies (Poland)

DMD LOGISTIC Sp. Z.0.0

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Yes, we strive to ensure that the product you receive matches the images displayed on our website. However, please note that there may be minor variations in color or design due to different monitor settings or lighting conditions. If you have any specific concerns, please contact our customer service team for further clarification.

    You can view your sales receipt by logging into your account on our website and navigating to the “Order History” section. Here, you will find a detailed list of your recent purchases, including the option to view and download your receipt for each transaction. If you need assistance accessing this information, please feel free to reach out to our support team.

    To return an item, please follow these steps:
    1. Log in to your account and go to the “Order History” section.
    2. Select the order containing the item you wish to return.
    3. Click on the “Return” button and follow the instructions provided to complete the return request.
    4. You will receive a return authorization and shipping instructions via email.
    If you encounter any issues during this process or have additional questions about our return policy, please contact our customer service team for support.